C.E. TURNER (ENGINEERS) LIMITED
 
CUSTOMER, SUPPLIER AND WEBSITE PRIVACY NOTICE
 
This data privacy notice (“Privacy Notice”) explains how we collect and use personal information.  We only use your personal information for the purpose for which it is collected unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
 
In certain circumstances we may process your information without your knowledge or consent where this is permitted by applicable law.
 
We may amend this Privacy Notice from time to time to ensure it remains up to date with current data privacy laws and best practice and to ensure it reflects the day to day operations of the Company.
 
To assist you to identify the type of personal data we may hold about you and to allow you to identify what we may do with your data, we have provided some illustrative examples (not an exhaustive list).  There may be other examples which are not expressly covered in this notice but are permitted.
 
Our contact details as data controller
 
Name: C.E. Turner (Engineers) Limited, a company registered in England and Wales with company number 00477536
 
Address: Hudson Road, Saxby Road Industrial Estate, Melton Mowbray, Leicestershire, LE13 1BS
 
Phone Number: +44 (0)1664 564643
 
Email: [email protected])
 
Contact: the Business Manager or the Operations Manager
 
What type of information we hold
 
We currently collect and process (some or all of) the following information:

  • Your contact details such as: name, address, phone number and email address;
  • Business information such as: business contact details, your job title and other information relevant to your role such as line manager and reporting lines;
  • Financial information such as: bank account details and payment information where we are facilitating payment for goods or services;
  • Legal and Regulatory information: such as audit information; and/or
  • Your image such as: images captured on CCTV when you attend our premises.

 
It is important that the personal data we hold about you is up to date and accurate and you should inform us of any changes.
 
How we get the information and why do we have it
 
Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • to perform our obligations under a contract for services and to allow us to perform our obligations to you; and/or
  • to allow us to comply with our legal or regulatory obligations, to allow us to comply with our reporting obligations to HMRC and other government agencies, to comply with our health and safety obligations and to provide information to our insurance providers to ensure that we have adequate insurance cover as required by law.

 
If you provide us with personal data relating to a third party it is your responsibility to ensure that the third party has provided you with their consent to pass on their details and that they are aware we will process those details for certain specified purposes.
 
We have closed-circuit television (CCTV) outside the building and inside the factory premises which we use to safeguard our assets.  Your image will be recorded if you are within certain areas of the factory.  Our CCTV footage is not viewed on a live feed but we may view images in certain circumstances. 
 
We may also receive information from certain third parties such as: tax  and regulatory authorities, police and other government agencies.
 
Under the General Data Protection Regulation (“GDPR”), the lawful bases we rely on for processing this information are that:

  • we have a contractual obligation under your contract of employment or contract for services; and/or
  • we have a legal obligation; and/or
  • we have a legitimate interest (in operating our business and managing our workforce).

 
In certain limited circumstances we may seek your consent in order to process your personal data.  We will make you aware of this at the time we seek your consent (and the impact on you should you not provide your consent).  If we rely on this lawful basis, you are able to remove your consent at any time.  You can do this by contacting the Business Manager or the Operations Manager.
 
What happens if you do not provide us with your personal data
 
You are not obliged to provide us with your personal data but, in certain circumstances, if you fail to provide us with certain information we may not be able to comply with our obligations.
 
What we do with the information
 
We use the information you have given us in order to:

  • operate and manage our business;
  • protect our business and assets;
  • ensure compliance with our legal and regulatory obligations; and
  • ensure compliance with our contracts with our customer and supplier contracts.

 
We may share this information, as required by law (or otherwise) with:
 

  • HMRC and other tax authorities, police and other crime fighting organisations, the Health and Safety Executive, government organisations and courts and tribunals;
  • our insurers;
  • third parties (which may include consultants) who provide us with certain services such as IT services and support;
  • third parties (which may include customers) where we are obliged to disclose certain information under our contract with them;
  • our legal and professional advisers;
  • a third party and their advisers in connection with a potential sale of the company or the business and assets of the company.

 
Use of our website
 
Contact Us
 
Where you contact us through our website by sending an email to: [email protected] any personal information which you provide will be collected. 
 
Cookies
 
For many websites to work properly, the website will collect basic information on its users in the form of a small text file which is known as a “cookie”.  You can choose to accept cookies or you can set your browser to refuse all or some browser cookies.  If you disable or refuse cookies, please note that some parts of our website may not function fully.
 
AddThis
 
Our website provides certain users with the ability to share content to social media sites.  This is provided by AddThis and this will result in the generation of additional cookies.  For further details on AddThis please refer to AddThis’s privacy policy.
 
Transfers of personal data outside the EEA
 
The information that we collect from you will only be stored within the EEA save that in certain circumstances we may engage processors located outside the EEA to process your personal information on our behalf.  Where we do so we shall ensure that we comply with applicable data protection legislation and shall ensure that appropriate measures are in place to safeguard your personal data.
 
Automated decision making or profiling
 
We do not use automated decision making or profiling within our business.
 
How we store your information
 
Your information is stored securely. 
 
We retain invoices, non-conformance reports for up to 7 years and records relating to tax for up to 8 years save where there is a tax investigation or dispute, at which time we may retain the records for up to 21 years or where records relate to a contract for certain industries e.g. nuclear, in which case we are required to retain the records for 30 years.
 
Where you have provided us with your bank details we will destroy these details once we have made the final payment due to you following the termination of your services.
 
CCTV footage is recorded over after two weeks destroyed save where there is an incident, dispute, litigation or other reason which requires certain footage to be retained for a longer period of time.
 
You data protection rights
 
Under data protection law, you have rights including:
 
Your right of access: You have the right to ask us for copies of your personal information.
 
Your right to rectification:  You have the right to ask us to rectify information you think is inaccurate.  You also have the right to ask us to complete information you think is incomplete.
 
Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
 
Your right to restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances.
 
Your right to object to processing: You have the right to object to the processing of your personal data in certain circumstances.
 
Your right to data portability: You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
 
How to complain
 
If you have a complaint, please raise this with the Business manager or the operations Manager.
 
Alternatively, you can complain to the Information Commissioners Office (“ICO”) if you are unhappy with how we have used your data.
 
The ICO can be contacted at; Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or on 0303 123 1113.




 

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